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Terms & Conditions

Last Updated: November 18, 2025

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1. Introduction

Welcome to Creative Growth Consulting Inc. ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website located at https://www.creativegrowth.ca (the "Site") and your engagement with our marketing and operations consulting services (collectively, the "Services").

By accessing our Site or engaging our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Site or use our Services.

2. Services Provided

Creative Growth Consulting Inc. offers professional consulting services, including but not limited to:

  • Operations Consulting: Workflow optimization, automation implementation, scalability strategy, and systems auditing.

  • Marketing Services: Google Ads management, website design, Instagram marketing strategies, and general digital marketing consulting.

Specific deliverables, timelines, and objectives for consulting engagements will be outlined in a separate Proposal or Service Agreement signed by both parties. In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement shall control.

3. Client Responsibilities

To ensure the best results, you ("Client") agree to:

  • Provide accurate, timely, and complete information necessary for us to perform the Services.

  • Grant access to necessary accounts (e.g., Google Ads, social media profiles, CRM software) required for the scope of work.

  • Review and provide feedback on deliverables within a reasonable timeframe (typically 3-5 business days unless otherwise specified).

Creative Growth Consulting Inc. is not responsible for delays caused by the Client's failure to provide necessary resources or approvals.

4. Intellectual Property

4.1 Our Content

All content on this Site, including text, graphics, logos, and software code, is the property of Creative Growth Consulting Inc. and is protected by copyright and intellectual property laws.

4.2 Client Materials

You retain ownership of all data, materials, and content you provide to us for the purpose of the Services. You grant us a license to use these materials solely for the purpose of fulfilling our obligations to you.

4.3 Deliverables

Upon full payment of fees, Creative Growth Consulting Inc. grants the Client a non-exclusive, perpetual, worldwide license to use the final deliverables (e.g., website designs, SOP documents, marketing copy) for their business purposes. The Company retains the right to use generic frameworks, code snippets, or strategies developed during the project for other clients, provided no Confidential Information is disclosed.

5. Payment Terms

  • Consultation Fees: Discovery calls are complimentary. Audits and specific consulting sessions must be paid in full prior to the scheduled session.

  • Project & Retainer Fees: Payment schedules for larger projects or ongoing retainers will be detailed in your specific Service Agreement.

  • Late Payments: Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month. We reserve the right to suspend Services until payment is made.

6. Confidentiality

Both parties agree to keep confidential any proprietary information received from the other party that is marked as confidential or should reasonably be understood to be confidential. This includes business strategies, customer lists, financial data, and operational secrets. This obligation survives the termination of our relationship.

7. Limitation of Liability

To the maximum extent permitted by law, Creative Growth Consulting Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our Services.

  • Delays or interruptions in the Services.

  • Marketing results (e.g., we cannot guarantee specific Google rankings or viral social media growth, as these platforms are third-party controlled).

Our total liability for any claims related to these Terms or our Services shall not exceed the amount of fees paid by you to us in the six (6) months preceding the claim.

8. Third-Party Tools and Services

Our Services may involve the recommendation or implementation of third-party tools (e.g., HubSpot, Zapier, Asana, Google Ads). We are not responsible for the performance, security, or terms of service of these third-party providers. You are responsible for any fees associated with these third-party tools.

9. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario and Canada, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

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